We become more than just a partner or an outsourcing vendor to our customers – we actually become part of the companies we work with. Our staff becomes the IT department comprised of diverse specialists that help businesses produce innovative and goal-driven IT solutions. The seamless integration naturally leads to improved competitiveness, profitability, and efficiency.
Imagine having all of the advantages and services previously enjoyed only by large companies with expensive IT departments. Imagine focusing on your business instead of your computer network. Imagine higher profits and effective IT solutions.
Explore our site and then call us to discuss how we can help you at 602-214-4248
Support for Small Businesses
Small businesses typically don’t have enough computer support work to keep a full-time person busy. This means they’re left trying to figure it out on their own or bringing in the occasional outside help.
Outsourcing is common for small businesses in non-core business functions such as payroll, accounting, cleaning services, and telecommunications management. Information Technology should be no different and Arizona Networks offers a small business IT outsourcing solution that is perfect for businesses with between 5 and 25 computers in their office.
Our staff provides a full range of technical expertise and essentially becomes an extension of our client’s business. From technical account managers, solutions architects, primary and secondary engineers, to a host of other specialties, our certified staff is available for even the most complex technical needs.
Support for Medium Size & Large Companies
Typically, companies with 26 or more computers users have a tough decision to make – either hire an in-house IT specialist or outsource the expertise to a trusted partner like Arizona Networks. Fortunately, recent studies have proven some great news for you.
Customers with 26 or more users are the perfect size to take advantage of the expertise and cost savings provided by using Arizona Networks. In a recent study businesses were able to save an average of 43% compared to having an in-house IT employee. Simply put, Arizona Networks can provide far more technology expertise as a team than any in-house, single person IT specialist.
When working with Arizona Networks, you don’t get just one technology expert. Our engineers specialize in several different areas of technology and we deploy our specialists in their area of expertise. From security issues to e-mail servers, we have dedicated specialists that engineer and lead the required solution implementation. With technology continuing to becoming more complicated, it is impossible for one person to be an expert at everything. Additionally, since we’ve implemented all of these solutions before you benefit from quicker implementation times and improved system stability.
When you hire Arizona Networks, you’re getting an entire IT department. What happens if your in-house IT person is sick or on vacation – or worse yet, needs to be replaced? It usually is a very difficult time. But with Arizona Networks, you get redundancy throughout our entire team – a technical account manager, solutions architect, primary and secondary engineer, and a group of other technology specialists.
Our Unique Solution for You
Our goal is to provide our customers with the right IT services to support their core business objectives. Therefore, our first step is to meet with the business owner to understand primary operating goals and then provide a technology assessment based upon what we learn.
Next, we’ll provide a project plan that details the services and hardware requirements uncovered during the technology assessment. This plan outlines the scope of the project with specific deliverable components offered at a guaranteed price. We’ll also provide specifications for any hardware we recommend. Since our job is to install and support the solution – not to sell the latest promotion from a hardware vendor – we’ll provide part numbers and prices while welcoming our clients to shop around and procure the hardware on their own if they want.
Then it’s time to execute our project recommendations – on time and on budget. We’ll take responsibility for supporting all workstations, servers, Internet connections, and other technical considerations for the entire company.
Continuing Service
Our team will only be a phone call away to respond to any urgent problems. We’ll proactively monitor all critical systems remotely in an effort to resolve any problems before they affect the business. We’ll maintain your network documentation and ensure it is always up-to-date. In addition, we’ll recommend scheduled maintenance to ensure that all systems have current service packs and are performing error free.
Have a question or problem? Give us a call. In an effort to support all IT related activity for our customers, we don’t charge for phone support if the call is under 10 minutes. We’ll also attends staff meetings at no charge to ensure you company is up to speed on all available technologies from which you might benefit. This also helps us stay up to speed on your organization’s business objectives. It is the responsibility of our solutions architects to present new solutions and ensure the organization is well informed on new technology for their industry.
You’ll typically rely most heavily on your Primary Engineer. The personal attention the Primary Engineer provides is very important because the majority of a company’s technology problems are end-user related. Our desk-side support is invaluable because we help the end-users on a personal level to utilize the technology we implement. Our customers feel better knowing that they have ready access to not only their Primary Engineer but to a complete team of other technology experts.
Since we specialize in businesses and much of the software utilized is similar, you can rest assured that our team is already an expert in the vast majority of the software you will be utilizing. Over our twenty years of business we have become intimately familiar with various industries and associated software packages.